If you purchased a flight voucher or have been gifted a flight please check your emails for account creation.
Here you can view your account book flights and manage your flight vouchers, if you have any questions please don’t hesitate to contact us.
The Hot Air Balloon Company is committed to providing safe and enjoyable hot air balloon experiences to all of our passengers. However, it is important to understand that hot air ballooning is an adventure activity and there are inherent risks involved. By booking a flight with us, you acknowledge and accept these risks and agree to abide by our safety guidelines and policies.
The weather and wind conditions can have a significant impact on hot air balloon flights and may result in cancellations or changes to flight plans. The Hot Air Balloon Company reserves the right to cancel or modify any flight at any time for safety reasons, including but not limited to wind speed and direction, visibility, and weather conditions. We strive to make the best decision possible to ensure the safety of our passengers and crew, and appreciate your understanding and cooperation in these matters.